Negative impacts of the COVID-19 pandemic on health workers: a cross-sectional study on emotional labor and burnout

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dc.contributor.authorBuyukbayram, Zeliha
dc.contributor.authorGul, Sidar
dc.date.accessioned2024-12-24T19:30:03Z
dc.date.available2024-12-24T19:30:03Z
dc.date.issued2022
dc.departmentSiirt Üniversitesi
dc.description.abstractObjectives: This research aimed to examine the relationship between emotional labor and burnout levels of health-care workers during the COVID-19 pandemic.Methods: It was aimed to examine healthcare workers' emotional labor and burnout levels during the COVID-19 pan-demic in this cross-sectional descriptive and relationship-seeking study. Data were obtained from 315 healthcare work-ers who worked at a hospital during the COVID-19 pandemic between February 1 and 26, 2021, using a Descriptive Information Form, the Emotional Labor Inventory, and Maslach Burnout Inventory. The data collection tools were sent online to health workers. The data were analyzed through descriptive statistics, independent t-tests, One-Way Variance (ANOVA), Kruskal-Wallis tests, and Pearson analysis.Results: The mean scores of the participants' total Emotional Labor Inventory, surface acting, deep-acting, and natu-rally felt emotions subdimensions were 39.18 +/- 6.79, 15.71 +/- 5.21, 12.58 +/- 3.58, and 10.88 +/- 2.62, respectively. The mean scores of the participants' total Maslach Burnout Inventory, emotional exhaustion, depersonalization, and personal accomplishment subdimensions were 40.61 +/- 10.95, 20.68 +/- 7.23, 7.56 +/- 3.73, and 12.36 +/- 4.66, respectively. It was found that there was a positive significant relationship between the participants' total emotional labor and burnout point av-erages (p<0.05). The analysis showed that in the COVID-19 pandemic, emotional labor behavior increases in healthcare workers, and this leads to burnout.Conclusion: Participants' mean scores of emotional exhaustion and depersonalization from burnout subdimensions were found to be moderate, and their personal accomplishment subdimension mean score was found to be high. Emo-tional labor behavior has a determining role in the burnout of the participants.
dc.identifier.doi10.14744/phd.2022.92195
dc.identifier.endpage351
dc.identifier.issn2149-374X
dc.identifier.issue4
dc.identifier.scopus2-s2.0-85148729079
dc.identifier.scopusqualityQ3
dc.identifier.startpage342
dc.identifier.trdizinid1173398
dc.identifier.urihttps://doi.org/10.14744/phd.2022.92195
dc.identifier.urihttps://search.trdizin.gov.tr/tr/yayin/detay/1173398
dc.identifier.urihttps://hdl.handle.net/20.500.12604/7364
dc.identifier.volume13
dc.identifier.wosWOS:000906759800002
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.publisherKare Publ
dc.relation.ispartofJournal of Psychiatric Nursing
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_20241222
dc.subjectBurnout
dc.subjectCOVID-19
dc.subjectemotional labor
dc.subjecthealth workers
dc.titleNegative impacts of the COVID-19 pandemic on health workers: a cross-sectional study on emotional labor and burnout
dc.typeArticle

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