The Mediating Role of Job Stress in the Effect of Cyberbullying on Emotional Exhaustion Levels of Employees

dc.contributor.authorMesut Soyalın
dc.date.accessioned2025-04-15T10:48:43Z
dc.date.available2025-04-15T10:48:43Z
dc.date.issued2025-03-03
dc.departmentFakülteler, İktisadi İdari Bilimler Fakültesi, Sosyal Hizmet Bölümü
dc.description.abstractThis study aimed to determine the effect of cyberbullying behavior on emotional exhaustion level and whether job stress plays a mediating role in this effect. In this context, variables were examined comprehensively, and the concepts of cyberbullying, emotional exhaustion, and job stress were explained. Research hypotheses were developed by considering the studies and theoretical theories on the subject. In order to test the hypotheses, data was collected from 212 private sector employees using the convenience sampling method. The data were analyzed using SPSS and PROCESS MACRO programs. As a result of the analysis, it was seen that cyberbullying behavior positively affected emotional exhaustion through job stress. When the effect of job stress on emotional exhaustion was examined, it was seen that there was a positive effect. When the analysis findings regarding the mediating effect were evaluated, it was determined that job stress played a mediating role in the effect of cyberbullying behavior on emotional exhaustion. Although our research made some contributions to the literature, it also had some limitations. The fact that the sample in the study was selected from one province and only included private banking sector employees prevented the findings from covering the whole. It may be recommended that future studies be conducted using different sampling methods in different provinces and sectors.
dc.identifier.doi10.33844/ijol.2025.60463
dc.identifier.issn2345-6744
dc.identifier.urihttps://doi.org/10.33844/ijol.2025.60463
dc.identifier.urihttps://hdl.handle.net/20.500.12604/8593
dc.identifier.volume14
dc.identifier.wos001449377500001
dc.identifier.wosqualityQ4
dc.indekslendigikaynakWeb of Science
dc.institutionauthorSoyalın, Mesut
dc.institutionauthorid0000-0003-1475-0905
dc.publisherCanadian Institute for Knowledge Development
dc.relation.ispartofInternational Journal of Organizational Leadership
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectJob stress
dc.subjectCyberbullying
dc.subjectbehavior
dc.subjectEmotional exhaustion
dc.titleThe Mediating Role of Job Stress in the Effect of Cyberbullying on Emotional Exhaustion Levels of Employees
dc.typejournal-article
oaire.citation.issueFirst Special Issue 2025
oaire.citation.volume14

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